Eon Idiots

BYALPHAINDIA

Thinking about kicking Eon into touch, For a number of reasons.

First reason rang their call centre a few weeks back, Spoke to a 'robot' type operator who had the Customer Service Skills of a Fish!!

I wanted my monthly 109.00 reducing after paying this for the last 8 months!!

All he said was get your balance down to 0...??

What, How can I get a 0 balance on Electric & Gas.

We do need it.

And secondly, Their 'Main man' openly stating in the Daily Mirror that He doesn't give a S**T how much money he earns this winter.

That's a 'bad' attitude and I don't like that.

Should I go to B Gas.??

Crabman

Don't blindly go to British Gas as a protest (E.on won't notice or care), only do so if it's the right option for you:

http://www.moneysavingexpert.com/utilities/you-switch-gas-electricity

BYALPHAINDIA

Bring Back 'YEB' :j

whatatwit

It sounds as though when you get a bill, even after taking into account what you have paid on the direct debits, there is still money owing.
Have you calculated how much you are using/spending each money, there is a spreadsheet knocking about the board that will help.

I suppose though, they could reduce your payments and let you get into the situation of owing several hundred pounds and you could then start a new thread about Eon Idiots.

brysiewysie

so even though prices have recently increased significantly you think your dd should reduce? or am I missing something? If you've a debt it's likely a dd can't be reduced unless you want to increase your debt.

BYALPHAINDIA

No we don't use much really, I have asked them twice about reducing the DD but they always make an excuse.

An excuse to make more money out of you.

brysiewysie

Maybe I don't understand your first post then or your response to my post?

• You seem to have a debt?
• You're currently paying £109 pm but you still have a debt and you want your DD to be reduced?
• Prices for average Eon dual fuel users increased by 22% in August, your DD has not yet been reviewed following that increase, you still have a debt and you want your DD to go down?

I wonder why they said no?

Premier_2

BYALPHAINDIA wrote:

...And secondly, Their 'Main man' openly stating in the Daily Mirror that He doesn't give a S**T how much money he earns this winter.

That's a 'bad' attitude and I don't like that.

Should I go to B Gas.??

If you do, don't forget to buy plenty of jumpers for this winter!

http://www.thisismoney.co.uk/consumer/bills/article.html?in_article_id=447643&in_page_id=510
http://www.independent.co.uk/news/business/news/how-to-beat-60-rise-in-gas-prices-wear-two-jumpers-says-energy-boss-871805.html

BYALPHAINDIA

brysiewysie wrote: »

Maybe I don't understand your first post then or your response to my post?

• You seem to have a debt?
• You're currently paying £109 pm but you still have a debt and you want your DD to be reduced?
• Prices for average Eon dual fuel users increased by 22% in August, your DD has not yet been reviewed following that increase, you still have a debt and you want your DD to go down?

I wonder why they said no?

We haven't had any outstanding debt since July, But they still want 109. per month?

I have rang them twice, But they still insist on 109. per month?

Conmen:mad: