WARNING! Don't buy a memory foam mattress from this firm.

moggiefan

WARNING! Do NOT buy from thememoryfoammattressfirm
:mad: www.thememoryfoammattressfirm.com
DO NOT UNDER ANY CIRCUMSTANCES BUY FROM THESE PEOPLE!!!!!

I made the stupid mistake of ordering a mattress from their website in a rush simply because they had a so called SALE ending that day. It was afterwards that I discovered several things.

1. Their so called SALE is ALWAYS ending that day - whichever day you go online.
2. Their 5 YEAR GUARANTEE ain't worth a damn. If you read their Terms and Conditions you'll see that they only give you back 90% of the cost in the first year then it drops dramatically each year until year five when they'll only give you 10% back.
3. People were giving them bad reviews on websites such as this but for every bad review there was - conveniently - a super duper 10 out of 10 glowing review next to it. SO OBVIOUSLY WRITTEN BY THE COMPANY THEMSELVES!!!!
4. If you cancel an order they'll hang on to your money for at least 28 days.

I cancelled my order immediately but BE WARNED. They have a penalty clause stating that you must cancel orders within 24 HOURS or they deduct a big fat charge. Luckily I spotted this in the small print so made sure I did this. HOWEVER, in spite of cancelling an order that was a complete non starter in the first place I am still waiting A MONTH LATER to get my money refunded despite sending them a reminder. I am now having to get Visa onto it to get my money back.:mad: As far as I'm concerned this makes them a bunch of thieves! Thank goodness I used a credit card.