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Persil

Having used and was dissatisfied with Persil washing powder, I wrote and complained. They offered their 'money back guarantee’ which is actually vouchers to spend on their products; surely this is a rip off? Anybody got any comments?

Comments

  • davidib
    davidib Posts: 36 Forumite
    It is a rip off!

    they send you vouchers first, then if you complain you have to send them pack and they will post you postal orders!
  • Bossyboots
    Bossyboots Posts: 6,760 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I hope they are going to pay your postage. Its not really in the spirit of customer service though is it.
  • Phone them. Did you produce a reciept? If you didn't they may want that to refund you.

    The phone is mightier than the pen!
    Watch out people. You don't know what lurks around the corner for you![/SIZE]
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