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www.johnlewis.com

Excellent service as always.

I ordered a portable Sony dvd player on Wednesday and it arrived the next morning.

Quick, efficient and reliable.

Thanks JL.

The player is excellent too - chose it because of excellent reviews on Amazon and it is brilliant.

Comments

  • fredsnail
    fredsnail Posts: 2,068 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They are fantastic - and their customer support is second to none - we bought a tv a couple of years ago with them and got a free guarantee - but the paperwork didn't come through - we assumed it was not supposed to.

    We then had a letter from the tv manufacturer saying that our guarantee was running out - so we contacted JL and within 4 hours they'd tracked everything down and we received copy documents very quickly - followed by a phone call to check we'd received them.

    Would definately recommend them.
  • Yes theyv'e been around a long time.

    They know what they are doing (unlike many)Lol

    Other companies should follow suit.Lol;)
    Thomson 757 Man
  • I do like john lewis...

    although we ordered an Alessi Todo Cheese Grater, and were delivered a red sofa cushion. Made me laugh, they sorted it out easy enough :)
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    They are excellent, I've never had to wait more than 2 days for anything, and they also give you free returns.
  • downshifted
    downshifted Posts: 1,182 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Well they have certainly let me down on a Samsung Fridge Freezer, ordered on 30 July, delivered twice (although not until September and October) and clearly damaged both times. Very disappointing and not what you expect from this company.

    downshifted
    Downshifted

    September GC £251.21/£250 October £248.82/£250 January £159.53/£200
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