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Identity theft?

I received a letter in the post today from Creation Financial Services Limited drawing my attention to the fact that information they have "suggests that another person may have used my name, a previous address and personal details to impersonate me". They have asked me to complete a declaration upon the receipt of which they will close the account from their records.

However they also say they will put a note on my file that I have been a victim of impersonation which will delay any future credit applications which doesn't sound like good news to me.

I've never heard of this company, and certainly haven't opened an account with them. Can anyone shed any light, or offer any advice? Does this sound genuine?

A quick google search suggests they provide store cards.
If I had a pound for every time I didn't play the lottery...

Comments

  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Creation Financail Services Ltd issue all sorts of cards and are now known as Laser Uk. (link to those who they issue cards on behalf of).

    I'd check my Credit Files with all 3 Credit Reference Agencies, Equifax, Experian and CallCredit.

    Equifax Click Here (Scroll down, Information at bottom of page for £2 version).

    Experian Click Here (Under In Writing - £2).

    CallCredit Click Here. (£2 copy by post - Or get it FREE Online (no card details need be entered, by clicking here and then on to the Annual Credit Report Link)

    Write to Creation thank them for informing you.

    If you so decide you could tell them you've already taken action (If you so wish) to protect yourself from further attacks on your account. By using this FREE system (and send them details) Click here.

    The warning they'll put on your file is called a CIFAS warning: details click here.

    More CIFAS Q&A's click here.

    Point of Interest: CIFAS Warnings are designed to protect CIFAS members.
    Not all Members participate in all data sharing schemes run by CIFAS, and not all financial service facilitators are CIFAS members. Conculsion CIFAS Warnings & CIFAS Protective Registrations does not reach ALL who view your credit files
  • Creation run many store cards, especially Arcadia ones (Burton, Dorothy Perkins etc)

    x
    * Rainbow baby boy born 9th August 2016 *

    * Slimming World follower (I breastfeed so get 6 hex's!) *
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