Eon Grrr! / How much elec/gas should DD be?

Jaycee1972

Just fallen out with EON and cancelled my DD.

I moved into a small 2 bed modern house with my son in April. It is all electric (storage heaters down and normal heater upstairs) apart from the hob which is gas. I am pretty careful with my electricity use using washer at night, low energy bulbs, turning off lights etc.

I was pretty surprised when they said it would be £100 per month DD when I moved in and they eventually agreed to take £75 per month.

My first bill in May was estimated at about £134 and I left it. My recent bill was with readings and having paid £300, I have only used £85 worth in 5 months meaning my account is £215 in credit.

Now I know it has been summer but at that rate they are assuming I will spend £815 over the next 7 months and they refused to adjust my direct debit payments! The first guy I spoke with was querying it with his supervisor and then I got cut off and spoke to someone who was very unhelpful

Anyway I have cancelled my direct debit, left the £215 in towards my next bill and will just pay the difference (if there is any).

It isn't me is it? How much should I expect my annual bill to be for this type of property?

Also on the subject of EON, I have today received a cheque for overpayment from my previous address. The account was cleared in May and then a dd payment must have been taken after. I only found it by accident when trying to log on to the website and used my previous log on details. The money was just sat there and the account closed and they never got in touch grrrrr! Anyway the cheque is a bonus but this is one to watch for anyone moving house!

Jane x

Edit to add

Cannot swop from EON by the way as I am renting and the property has one of those strange tarrifs (cannot remember the name) with 5 readings. Sort of like E10 where you get so many cheap hours during the night and then a bit at tea time etc

notbritishgas

Well I will not say you are going to use £815 over the next 7 months, but with the type of heating you describe your winter bills are going to be very big, thats assuming you are going to heat the house to a comfortable temperature.
The normal heaters you have got upstairs are going to use high rate electric apart from the top up period during the day. Even on E7/E10 electric heating is the most expensive.
Just to add, it is often reported that the energy cost for the average home is about £1200 per year.

space_rider

I would ring again and see if you can negotiate a better amount. Once you put your heaters on I would read the meter after a month to see if you are paying the right amount. Also by paying by DD you should get a discount so by cancelling the DD you have already made it more expensive!