Concord 5.1MP digicam - £29.99 Misprice!! [CLOSED]

Norman-B

biglugs wrote:

Personally if I receive a camera I didn't order, but they take the money I will INSIST they give me the one I did order. And if they won't then I will simply threaten them under "Loss of Bargain".

"Loss of Bargain" ?? Please explain.

jude123_2

Just had an email to say that my camera is ready for dispatch, problem is, the catalogue number has changed again (SR6827)...and they're charging me an extra £10!

Can't find any details of camera on website..if I do a search it comes up as in stock and £64.99. if i go back to the Concord one which is out of stock, I get referred to SR6827 priced at £49.99. They are trying to charge me £34.99. Think all these problems are because I decided to open an account rather than pay by credit card. Another thing I've noticed is the descriptions of the cameras seem to have changed. The only thing I know to look for is the pixels, 3.1mp v 5mp in this case - can't find this any more.
Can anyone help with advice - will it still be a decent buy or should I just refuse to accept delivery?

Norman-B

I also have just had an email from empire with the news that my order was ready for dispatch. I'm getting the 3.1mp and not the 5.1mp one. Ah well, a digital camera for £25 is OK by me.

biglugs

Ah well, a digital camera for £25 is OK by me.

It's not for me - I ordered and have been charged for something quite different, and I shall expect them to honour that contract.
Loss of bargain - company accepts my order, charges me the agreed price then dispatches something different I shall insist they send me what we both agreed they would. If they don't I have the right to demand that they do, if they still won't I have the right to buy the same item elsewhere then take them to small claims court to force them to pay me what it has cost to buy it elsewhere.

jude123_2

biglugs wrote:

It's not for me - I ordered and have been charged for something quite different, and I shall expect them to honour that contract.

Have you actually paid for your item or did you open an account with them? ie. have they taken money from your credit or debit card for something you didn't order?

I had a terrible time on the phone with them although they were quite polite. They seemed to think all problems could be solved just by saying "send it back if it's not right."
To me that's not the point. I ordered a specific item as a Christmas gift and I don't want a substitute at a different price without being asked! I would rather just have had the order cancelled, which is what most companies do.

unknown_786

Received an email this morning informing me that my SX7366 was ready for dispatch....but when i log on to my account i am informed that i will recieve a SA7365 in place of SX7366...checked this..and it is a HALINA DIGITAL CAMERA AND BINOCULARS PACK worth 124.99....interesting!

jude123_2

unknown_786 wrote:

Received an email this morning informing me that my SX7366 was ready for dispatch....but when i log on to my account i am informed that i will recieve a SA7365 in place of SX7366...checked this..and it is a HALINA DIGITAL CAMERA AND BINOCULARS PACK worth 124.99....interesting!

aaaah but.....how much are they charging you? think they're making everything up as they go along

malc1603

If you put SX7366 in the search box the 5mp camera comes up as out of stock but mentions an alternative which if you click on turns out to be the Halina camera/binoculars (SA7365) but for £29.99!

biglugs

I ordered two - one on my account, and a separate one by credit card. They have debited my card, so payment has been exchanged and the item dispatched, so contract is bound as far as I am concerned.

jude123_2

biglugs wrote:

I ordered two - one on my account, and a separate one by credit card. They have debited my card, so payment has been exchanged and the item dispatched, so contract is bound as far as I am concerned.

Well done you!
I'm in two minds now whether to go for this myself and send the other one back