A & L charges problem

hedge15

just a nice simple one...

my wife was going to go over her overdraft limit yesterday so I paid £50 cash into her account at the Post Office yesterday afternoon. Last time I did this her account got credited with the cash the same day, this time it's now, in their words, "missing"...

So they've bounced a cheque for £18, charged her £34 for bouncing it & then paid a £30 cheque & charged her £25 for paying it. Consistency is a good thing, right? Wish i understood why they bounced the small cheque & paid the large one...

Assuming we ever trace the missing £50 (I'm about to go & talk to the postmaster about it :-)) I'd expect to get the charges refunded but it is damn annoying to carefully pay in the cash to cover the cheques & still get hit with £55 of charges for £48 of cheque.

grumbler

hedge15 wrote:

Wish i understood why they bounced the small cheque & paid the large one...

Probably the larger one was 'guranteed' unlike the small one?

.. it is damn annoying to carefully pay in the cash to cover the cheques & still get hit with £55 of charges for £48 of cheque.

Don't use cheques unless this is absolutely unavoidable if all this is so annoying for you ...

hedge15

Neither cheque gauranteed, hence my bafflement at why one paid & one bounced.