Is it worth switching to talk talk?

gromit69

Like a lot of people at the moment, I'm wanting to save money and the £10.75 and £25 I'm spending on phone line and broadband is looking expensive.
We have Talktalk at our local exchange (plus Orange and AOL), and I'm just wondering if Talktalk are better after their initial teething problems?
Also, I'm currently on BT's free evening and weekend 12 month contract - does anyone know what the termination fee is on this? (I would call BT, but I just know what a pain that would be!)

Basically, is it work switching to Talktalk for the sake of saving about £20 a month?
And does anyone have any experience of cancelling their "free" evening and weekend calls?

Many thanks!

deklan99

If you don't use internet much then Plusnet do broadband/calls/line rental for £17 p/m for a 1Gb limit.
Major advantage is if your phone/broadband has been trouble free in the past there's every chance that will continue rather than being transfered onto TT equipment where anything can happen.
Also you keep a "BT" line so you can move again easily.

gromit69

Unfortunately I'm a relatively heavy user - I'm currently with IDnet with their 30GB limit, which I get quite close to some months!
My line has been trouble free and is of good quality (I'm about 100 yards from the exchange), and we seem to have good OpenReach engineers round our area (i.e Broadband activated in just over a day).
On the face of it Talktalk seems great - cheap, LLU line with a bigger cap than what I've got at the moment.
But when you start looking into people's experiences, and look at the traffic shaping and the Phorm thing, I start to question the deal!

deklan99

You can get cheap quantity or expensive quality and rarely do the two meet. Best solution I've come across so far is keeping BT line rental etc. as per Heinz's various recommendations http://forums.moneysavingexpert.com/showpost.html?p=1598074&postcount=3 and get either Be or Sky Max LLU if you have Sky Tvv, neither of which is in my area yet either.
Here's a list of pending Be exchanges - http://www.samknows.com/broadband/llu-league.php?status=4&sortfield=ex.name&sortorder=ASC&type=be fingers crossed yours is there.

gromit69

Unfortunately I only have Talktalk, AOL and Orange at my local exchange - Be and Sky would be fantastic, but neither have install dates!

karin

I have been with talktalk for some time now.

I pay £20.49 per month for broadband and phoneline.
I get anytime free lanline calls to all uk landlines,(excluding 0870,0845, etc),
all landline calls to family members in australia, new zealand and usa and 4p per minute to my nephew in hong kong.

IUSED to pay £14.99 monthly for AOL + £15 MONTHLY TO bt and used an access number via story telecom for international calls which cost about £5.00 permonth.

This is a big saving and so far I have had no problems at all.
I have use of a free broadband helpline whereas AOL charged on an 0870 number.

So all in all I am happy with the service.

Karin

logana

I changed to TalTalk last month - from BT and AOL.

No problems at all - straightforward changeover and I was expecting BIG problems. 40GB download limit is fine for me and speed is now 2.5MB instead of 1MB (long way from exchange). I am on an LLU exchange. Total cost £16.49 a month for free weekend and evening calls. was not tied into the BT 12 month contract though so cannot help on that one.

I went through Quidco and got £100 for my trouble (back down to £40/50) to offset the £30 connection fee.

Go for it - TalkTalk offer a 30 day "happy" clause !!