Laptop will not recognise internal DVD drive

loobylee

Hi
I was wondering if anyone could help?

I have a windows XP laptop and all of a sudden it will not recognise the internal dvd drive (drive d)
The disc tray will not open by the button on it and there are no lights flashing on it at all
When I go into my computer it usually appears under devices with removable storage, but it is no longer here.

Would anyone know how to fix this?

Thanks
Lee

[Deleted User]

http://support.microsoft.com/kb/314060

Reluctant_spender

Is the drive removalable - if so turn the computer off and remove it and then replace it again ensuring it is correctly seated. Now turn it on and see if it appears.

loobylee

No it is not removable, anewhope I tried what you said and it said there were no upper and ower filters for this drive???
Thanks

Reluctant_spender

What make is your laptop?

loobylee

It is a Toshiba satellite P100-429

Browntoa

guide here to check its' connected ok

http://www.insidemylaptop.com/remove-dvd-drive-from-toshiba-satellite-p100-p105-laptop/

just unplug and replug

exup

sounds like a connection problem at first glance - connectors can corrode over time - even if they are not moved and kept plugged in.. I have had this happen on my desktop PC with the DVD drive . was the ribbon connector to the motherboard - just needed unplugging and putting back in again

loobylee

Thanks so much Browntoa and exup - I unplugged it and plugged it in again and hey presto it works!!!!!

Thanks to everyone for your replies you are all geniuses!!!!!