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Buildings & Contents House Insurance.

A few days ago with the Schedule of Insurance cover was a covering letter.

"You'll remember you took out a '2 year fixed' policy on your home insurance with us just under a year ago. This meant we promised that your premium would remain the same when you came to renew.

Therefore I can confirm that we will renew your policy for the next 12 months for exactlty the same premium as you paid last year."

Noting that I wasn't covered for accidental contents I phoned them this afternoon saying I wanted to add this. This was fine and I was quoted what the extra cost would be.
I was then asked about any water being close to the house.

Here I ought to mention that this county was badly affected by the floods of July last year.
I affirmed that there was and that I had confirmed there was so when taking out the insurance last October, but that in the forty years we've lived here we'd never been flooded.
I was then told that they would need to contact the insurers before accepting my proposal, so await their decision.

My question is where do I legally stand in view of the above quotation from their covering letter and wonder if they would in breach of contract to alter anything?

Any observations/thoughts on this subject would be much appreciated

Comments

  • Hi there

    A contract of insurance is for 12 months generally. In your case, they have made a promise on renewal terms, but that does not mean that they actually have to offer you the renewal. Also, they are within their rights to withdraw the offer at any time up to the renewal date, just as you are under no obligation to renew with them.

    Essentially, what they are doing is lawful.
    In the beginning, the universe was created. This made a lot of people very angry and was widely regarded as a bad move.
    The late, great, Douglas Adams.
  • Old_Joe
    Old_Joe Posts: 243 Forumite
    I appreciate you bothering to reply and much appreciate the answer given. Thank you!
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