📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Error report

Options
Hi, I have just received the report below after the computer shut itself down. I have not installed any new hardware or programmes in the last couple of days. I have recently run the Eusing registry cleaner and have installed Skype about a week ago.

Any advice will be much appreciated.

Thanks,

Fortyfoot


"Follow these steps to solve the problem with a device driver
You received this message because a device driver installed on your computer caused Windows to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Troubleshooting


Depending on which situation is applicable to you, do one of the following:
  • If this problem occurred after you installed a new hardware device on your computer, the problem might be caused by the device driver. Use the Dell Driver Reset Tool or uninstall the driver.
    right.gifHow do I disable or uninstall a device driver?
    1. Click Start, and then click Control Panel. If you are using Classic View, click Switch to Category View.
    2. Click Performance and Maintenance, and then click System.
    3. Click the Hardware tab, and then click Device Manager.
    4. Click the plus sign (+) next to the faulting device. You should now see the device listed.
    5. Right-click the device, and then click Disable or Uninstall.
  • If this problem occurred after you installed new software, the software might have installed a driver that caused the problem. Try uninstalling the software.
    right.gifHow do I uninstall a program?
    1. Click Start, click Control Panel, and then click Add or Remove Programs.
    2. Click Change or Remove Programs, click the program you want to remove, and then click Change/Remove or Remove.
      Note
      If the program that you want to uninstall is not listed, it might not have been written for this version of Windows. To uninstall the program, check the information that came with the program.
  • If you don't know the specific driver or software, try performing a System Restore.
  • right.gifGo online to check for updated drivers for a device driver on the Windows Update website
    1. Go online to the Windows Update website:

      arrow.gifWindows Update

      Note
      If Microsoft Update is installed, you'll be taken to the Microsoft Update website.
    2. Click Custom to check for available updates.
    3. In the left pane, under Select by Type, click Hardware, Optional. Select the updates for a device driver, click Review and install updates, and then click Install Updates.
  • For information about your support options, go online to the Support.Dell.Com website."

Comments

  • If the problem has only happened once and doesnt reoccur then I would ignore it until it does.
    Looking to set up a website. Use PM for the best prices.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.