'Barclays online banking' scam

Ria

Recieved an email this morning from Barclays IBank asking me to confirm my personal details for online banking. This was obviously a scam so I rang Barclays Bank (proper) to warn them about this. I was told to delete the email & forget about it. I was insistent that someone should be taking some action to warn other customers & insisted that they took some details which they did very reluctantly. Glad I don't bank with them. Anyway you have been warned!

webmasterpolo

sometimes some banks put little notes on their IB website warning they are aware of a scam...maybe they already have one. Would be useful if they did mail their own customers every now and again and tell them NOT to give any info out like that.

they prob have it all covered in the t+c that if you do give it out its your loss so they aren't too bothered.

beadysam

Yeah! I had two of these this morning too...

Darksun

Yeah, I've forwarded scam emails to the 'security' of various online banks before, with full header information, and all I've ever received back are formfed replies telling me to ignore the scam messages. I have no idea if they take action on these or not.

ManAtHome

Heaps of these around, and not just Barclays either. I think they'd be just adding to the general email noise if they started alerting customers with email accounts, and then you'd have the problem of distinguishing between real and fake messages.

Best bet is to just delete anything from any bank/b-soc asking for information/verification or pointing you at a different web address.

jockettuk

i get loads of these from various banks some ive never heard of and i just bin them.. most of the banks are aware there are bogus emails going around and there is so much info abt these that no one should open them let along give there details out..

Freddie_Snowbits

Get your ISP to have a spam filter

jockettuk

my isp has a spam filter but found our it wasnt only spam it was filtering lol was losing emails along the way as well.. it doesnt have a junk box to have a look it just deletes everything it thinks is spam..

Ria

jockettuk
That has been my experience too unfortunately. I wish I could stop spam as I have just started getting endless emails from dodgy pharmceutical companies with lewd offerings...... Is there really nothing that can be done

Heinz

I got one from '...@fbi.gov' yesterday alleging my IP address had been logged 'visiting 'illegal websites' and asking me to click on an attached .zip file.

Yeah, right.

MarkyMarkD

Yep, I got that one - and the Barclays ones - this week.

I can't help but agree with some of the posts - there's no point in banks responding to each customer's individual report of a scam e-mail with an e-mail to all customers, as they'd be e-mailing customers every week and, unfortunately, contributing to the problem as the more genuine bank e-mails there are, the harder it is for the ignorant to spot the scam ones.

As it is, most banks very rarely e-mail their customers in my experience - Egg e-mail me monthly to tell me when my card statement is online; A&L e-mail me monthly to tell me when my current account statement is online. All my other cards/savings accounts don't e-mail at all.