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NEW Colour ink cartridge problem. CANON PIXMA MP 460

Hi all,

I have an all in one printer-Canon Pixma MP 460 and I have a problem with a new colour ink cartridge:

The first black and colour cartridges I used in my printer were Canon originals, when they ran out I replaced them with Inkjet compatibles ( and so always got the message 'ink running low', I ignored this.) No problem.

Now the colour cartridge has run out of ink and I have replaced it with an original Canon colour CL 41. The black is OK so I have not changed it.

My problem is that no matter what I try the colour cartridge is not printing any ink out.
I have gone thru realigning the heads etc and done a nozzle check (no colour comes out), I have also done a clean and the machine has said 'nozzles are clean, no blockage'. But still no colour!!!:confused:

The 'old' black one is working fine.
All help appreciated.
Thanks.
:smileyheaMagenta

Comments

  • Magenta
    Magenta Posts: 2,135 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Magenta wrote: »
    Hi all,

    I have an all in one printer-Canon Pixma MP 460 and I have a problem with a new colour ink cartridge:

    The first black and colour cartridges I used in my printer were Canon originals, when they ran out I replaced them with Inkjet compatibles ( and so always got the message 'ink running low', I ignored this.) No problem.

    Now the colour cartridge has run out of ink and I have replaced it with an original Canon colour CL 41. The black is OK so I have not changed it.

    My problem is that no matter what I try the colour cartridge is not printing any ink out.
    I have gone thru realigning the heads etc and done a nozzle check (no colour comes out), I have also done a clean and the machine has said 'nozzles are clean, no blockage'. But still no colour!!!:confused:

    The 'old' black one is working fine.
    All help appreciated.
    Thanks.


    HELP PLEASE.

    Thank youxxxxxx
    :smileyheaMagenta
  • Marty_J
    Marty_J Posts: 6,594 Forumite
    It sounds to me as though it's faulty. Take it back to where you bought it from.
  • Magenta
    Magenta Posts: 2,135 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Marty,
    Do you mean the cartridge itself?
    :smileyheaMagenta
  • Marty_J
    Marty_J Posts: 6,594 Forumite
    Yes. If you've tried everything to get it to work, and your printer is working fine, then that's the conclusion I'd come to.
  • Magenta
    Magenta Posts: 2,135 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks Marty. I bought it from ND INK. I hope that they will take it back.
    :smileyheaMagenta
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