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TrustedCore Protection?

Does anyone know how to get past Phoenix Technology TrustedCore?
My friend wants to give his laptop to his daughter- it's a very nice one, but unfortunetly before the operating system loads, this TrustedCore kicks in and so can't go on.
Unfortunetly, he's forgotten the password.

Any ideas?
I think I might need to reset the bios-not too sure how to.

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