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Letting Agents Admin Charges

Hi,

Strangest thing has just happened and while im pretty sure its wrong I just needed to check what others thought.

Comments

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    There seems lots of possible confusion here.

    Unless you signed a tenancy agreement, no responsible LA would give you the keys to a property.

    The admin fee is for the LAs work such as credit referencing - you should have received details of their charges and what exactly they were for before you paid over any money.

    Similarly, the deposit was probably a reservation deposit (i.e. in exchange for removing the property from the market for a period of time). It is not the same as a deposit on a tenancy agreement. It would be unusual for such a reservation deposit to allow the property to be off the market for over 2 months - that's over 2 months the LL is without any rent.

    The reservation deposit is probably non-refundable, but again the terms should have been given to you before you handed over any money.

    It is strange that the LA allowed you to put a reservation on a place that you didn't want for at least 2 months. Were the LA aware of this when you reserved the property? Is your current property let through the same agent as the new one?
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
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