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Abbey Credit Card - Not fee free in branch anymore

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Hi Martin,
Just thought I should let you know that Abbey's credit card is not fee free any more.
When I rang to apply, I was told it was fee free over the phone or in branch, but not on line, so I applied over the phone. I have just received my terms and conditions and saw that it was charging 2%. I contacted Abbey who told me that I had been misinformed and that it is about three months now since it was fee free. So I am being charged the £50.00. It is now getting late for me to try to find another card to transfer my balance. Can you advise me.
Thanks

Comments

  • pardal51
    pardal51 Posts: 427 Forumite
    annie,

    Ulster Bank approved and sent me a card in less than 10 days...
    BT in less than 7 days from opening account...
    It was 9 mths 0%, it is 6mths now though...

    I've applied for TSB Amex sometime ago and they said the backlog is high, so it may still take sometime...

    see Amex thread: forums.moneysavingexpert.com/showthread.html?t=108081&highlight=amex

    It is 0% AFAIK...

    Hope it helps!!!!
  • Hi Martin,
    Just thought I should let you know that Abbey's credit card is not fee free any more.
    When I rang to apply, I was told it was fee free over the phone or in branch, but not on line, so I applied over the phone. I have just received my terms and conditions and saw that it was charging 2%. I contacted Abbey who told me that I had been misinformed and that it is about three months now since it was fee free. So I am being charged the £50.00. It is now getting late for me to try to find another card to transfer my balance. Can you advise me.
    Thanks

    Are you perhaps mixing up fees with charges?
    I am not saying that you are but ...
    You may have a charge for balances transfers.
    You may have an annual fee for the Credit Card facilty.
    ...............................I have put my clock back....... Kcolc ym
  • I applied in my local Abbey branch last Saturday. I've checked the Terms & Conditions and they state that there is no fee on balance transfers.
    Waddle you do eh?
  • KTF
    KTF Posts: 4,848 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Their website says that there is a handling fee:

    http://www.abbey.com/index/cash/credit_cards_index/credit_cards_balance_transfer_card.htm

    which is displayed as:

    Annual fee:

    No annual fee.

    Other charges:

    2% handling fee (min. £3.00, max. £50) on credit card cheques and balance transfers.
    2% handling fee (min. £3.00, no max) on: cash transactions (including money transfers).
    2.75% commission on foreign currency transactions.
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