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Need Help - Laptop Problem

I have a few problems in my Laptop (DELL Latitude) since a week.

1 My cursor always moves here and there and goes at the top or bottom of the page.

2 Some unwanted web pages (eg. Net-offers) open up automatically. So how to block such web sites.

4 When i try to reply/add new thread or write PM in MSE.com i get msg
Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

3 I want to remove GAIN program from Add/Remove programs but i cant do it.

I have Nortan Anti Virus and Avg softwares.

Can anyone please help me out?

Thanks in advance.....
MSE IS AN ADDICTION

Comments

  • ABH_3
    ABH_3 Posts: 1,211 Forumite
    Be aware that you will have "System Restore" turned on by default with your laptop. So you will need to Right Click, MyComputer select Properties, select the SystemRestore Tab and Click on "Turn Off System Restore". Then run the various programs listed.

    Heres a good page here for uninstalling GATOR products. Just click the appropriate link to the software that you installed, which also installed the GATOR product.

    Symatech make a GATOR removal tool here which should work, but it has a date of 2003 and GATOR are notorious for keeping their product "updated" so it may not help. But worth trying it if nothing else.

    If none of the above work, then it maybe easier to go download, install and update:

    Spybot Search & Destroy:
    http://www.safer-networking.org/en/download/

    AdAware:
    http://www.lavasoftusa.com/software/adaware/

    Both are freeware applictions. Let them remove what they have too in relation to GATOR and reboot your computer. Then simply go into Windows Explorer and Delete the Gator product folder. Turn on System restore and you should be back to where you started.

    All of the above assumes you have work on your laptop that you cannot backup. If you can back your work, email contacts etc up. It maybe easier just to use the System Restore Disk that came with your Dell laptop to put it back into the state in which Dell delivered it to you.

    HTH
    It could have been worse. At least source code's not combustible, or you can bet somebody at McAfee would have lit it.
  • Browntoa
    Browntoa Posts: 49,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    download microsoft anti spyware

    http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en

    and run in safe mode

    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam

    if they keep coming back then you may need to turn off system restore and repeat the above..

    while in safe mode run the other 2 above as well !
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  • robnye
    robnye Posts: 5,411 Forumite
    Part of the Furniture Combo Breaker
    MUHAMID wrote:
    1 My cursor always moves here and there and goes at the top or bottom of the page.

    this is a known problem,

    i presume you have a little gearstick in the middle of the keyboard for the mouse as well as a mouse pad, the laptop (from work) i had before the current one, was also a dell latitude, it had a problem with the gearstick taking a life of its own, this caused the mouse to move across the screen at different speeds and times of the day....... the way we solved it was to disconnect the gearstick (as shown to us by a Dell engineer who was sick of being called out to fix the same problems.......

    I would suggest you raise it with whoever you purchased it from, try checking for the same problem on the web, i am sure it is listed on there somewhere
    smile --- it makes people wonder what you are up to.... ;) :cool:
  • Mr_Skint_2
    Mr_Skint_2 Posts: 5,183 Forumite
    Mmmmm I would suggest you only have Norton or AVG not both.
  • MUHAMID
    MUHAMID Posts: 657 Forumite
    Part of the Furniture Combo Breaker
    Mr_Skint wrote:
    Mmmmm I would suggest you only have Norton or AVG not both.
    my Norton is expired so do you think it must be working? or i have to renew it again?
    MSE IS AN ADDICTION
  • Mr_Skint_2
    Mr_Skint_2 Posts: 5,183 Forumite
    If you have Norton that isnt working remove it,, if you want to buy it again
    remove AVG... Its upto you but as being a Money Saving site I would remove it, and Keep AVG

    Also it hogs the coputers system resources......

    How to remove norton

    http://ict.cas.psu.edu/training/howto/util/NAVremove.html
  • Rikki
    Rikki Posts: 21,625 Forumite
    Mr_Skint wrote:
    If you have Norton that isnt working remove it,, if you want to buy it again
    remove AVG... Its upto you but as being a Money Saving site I would remove it, and Keep AVG

    Also it hogs the coputers system resources......

    How to remove norton

    http://ict.cas.psu.edu/training/howto/util/NAVremove.html


    It was having an unused norton firewall on my computer that cause alot of problems. If you are not using norton remove it. avg is good on its own.
    £2 Coins Savings Club 2012 is £4 :).............................NCFC member No: 00005.........

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