Dishonest buyers

charlies_mum

I recently sold something on Ebay and described it as mint (which it was). However, the buyer wrote and said there was damage - I asked them to send it back and when I received it, the damage is so obvious I am sure I would have noticed.

I have refunded the buyer in full, but on checking their feedback there are a couple of comments from sellers apologising for damage. I think the buyer swapped my item for a damaged one and sent me that one back.

Has anyone else come across this problem ?

bleugh

yep, thats why i hate paypal. and thats why i'll take lots of photos, even if i only list one of them, the one buyer that tried it on with me (an old spectrum 48k) I told them to get stuffed and blocked them from bidding

purplegirluk1

Wow I had never thought that people would do this!!! I have only had good experiences with ebay but will make sure that I photograph everything well incase this happens to me! Thanks for the heads up.

peter_the_piper

It wouldn't hurt to keep a record of the serial number(if any) of the item.
Peter

charlies_mum

Thanks, but the main problem I have is with china, so there isn't a serial number. Someone did suggest marking with an ultraviolet pen, so I may give that a go.