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can't login to ICICI?

I went to login to ICICI with a nine digit user ID and it said it was not a valid code, my husbands does not work either. It has been a while since we logged in, does anyone have any ideas before I try ringing their customer services. I know I am using the right ID and passwords.

Comments

  • kjb_2
    kjb_2 Posts: 46 Forumite
    Part of the Furniture Combo Breaker
    They did change their passwords a while back might that be the problem? You need alpha/numeric plus a special key ie !
    I always find them difficult.
  • Your login code is your old user name. ten digits in my case. Password might be your old password, but I sort of doubt it. I think mine is newish, thirteen digits using a mix of keys. Will have to be the phone I think. Sorry.
  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    starfish10 wrote: »
    I went to login to ICICI with a nine digit user ID and it said it was not a valid code, my husbands does not work either. It has been a while since we logged in, does anyone have any ideas before I try ringing their customer services. I know I am using the right ID and passwords.

    How long is a while ? If you don't log in at least once every 6 months your password automatically expires and you will need to get a new one issued
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
  • yes it could be over six months as we didnt have much in. I will try the option of send a new password.
  • They must be going bust. What with Lehmans and all that.
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