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Selling a mobile phone?

I have just sold a mobile phone, to a bidder with high positive feedback, but seems to buy and then sell on the phones,:confused:

I would like to know how to protect myself. If i'm paid by paypal i remember reading some conditions that i need to fulfil to be protected - does anybody know what these are?

Also as the phone sold for c. £100, will special delivery cover me for loss or damage?

Thanks in advance :A

vtmil

Comments

  • vtmil
    vtmil Posts: 282 Forumite
    ok, it looks like i can't be protected as a normal seller - is that right? Ive been paid by paypal from a confirmed address - does that help?
    thanks xxxx
  • poppy_f1
    poppy_f1 Posts: 2,637 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    take a note of the imei number of the phone before you send it incase they try to switch phones and say its broken
  • kevinyork
    kevinyork Posts: 1,232 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If it is going to a confirmed address, and given the value, send the item by Special Delivery so you will have proof of receipt to support a Paypal claim should one occur. As above, definately note the IMEI. In fact I always write it on the dispatch note as well so the buyer knows Ive taken a note of it and isnt tempted to try it on.
  • vtmil
    vtmil Posts: 282 Forumite
    Thanks guys, your help is much appreciated!

    x

    Good tip about jotting the IMEI on the delivery note, didn't think of that!
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