Laptop DVD judder

aurora_borealis_2

Hello.

Can you help my daughter?

She has no internet at the moment and is having problems with watching DVD on her Advent 8109 laptop.

She says it 'judders', both sound and picture.

Any ideas?

Browntoa

try this one

http://www.dvdvideosoft.com/products/dvd/Free-DVD-Player-Software.htm


or better still


http://www.videolan.org/vlc/download-windows.html

I suspect it may be that the laptop does not have enough Ram to cope properly with something graphic intensive like a DVD film

shadowdragon

What background programs are running, as they could be taking up resorces the DVD needs.

aurora_borealis_2

Thanks but it's a sudden problem. She uses DVDs to go to sleep. I don't think she runs anything else at the same time.
(She can recite whole series of Friends. Tsk).

I'll tell her to turn all other programmes off and download browntoa's suggestions when she gets her internet set up in her new house.

shadowdragon

hmmm are the discs and the lens clean?

aurora_borealis_2

shadowdragon wrote: »

hmmm are the discs and the lens clean?

the discs were tested and ok on another dvd player. Where is the lens?

shadowdragon

eject the dvd drive and its on the bottom a little glass dome pointing upwards just give it a wipe with a dry soft cloth.

aurora_borealis_2

Thanks, I'll ring her now ; )

fwor

shadowdragon wrote: »

eject the dvd drive and its on the bottom a little glass dome pointing upwards just give it a wipe with a dry soft cloth.

If you are going to do this, be exceedingly gentle. The lens is suspended on very delicate filaments, and if you damage them the drive will cease to work.

Personally, I would use a small brush, using light strokes, and only if you can see that there is dirt on the lens.

shadowdragon

fwor wrote: »

If you are going to do this, be exceedingly gentle. The lens is suspended on very delicate filaments, and if you damage them the drive will cease to work.

Personally, I would use a small brush, using light strokes, and only if you can see that there is dirt on the lens.

good point. a CD Lens cleaner would do the job too.

sali_mali

Hello everyone, I finally have the internet! Thanks for all of the replies, the juddering in really annoying!

I donwloaded the DVD player which Browntoa posted up there ^ which worked well, so my disk drive can't be the problem. Unfortunately, it's started doing it again (although nowhere near as badly) and sometimes just stops altogether saying something about a driver.

Do you think I need to update my driver and if so, how? Err... what is a driver anyway? Could my computer's memory be too full? (I think I've got about 32% left)

Sorry for all the questions, I really don't have any money for a new laptop and I use the DVD player to sleep