Interpreting Npower T&Cs

DavidRossitter

Hi

I am on npower tariff 11- I was on and older npower rate and they offered it to me 4 months ago when I threatened to leave. Ill go recheck the maths but was quite careful when I got to my 113% but still possible I made a mistake.

Yes I think it was a good rate, and we will be above the average so not looking for miracles but it still feels big - whether it be tariff or number of kwh used.

David

KimYeovil

DavidRossitter wrote: »

[...]my bill is forecast to be £150/month under the new tariff[...]
Interesting that when I did the price comparison the best i could locate was £125/month [...]

Which supports that npower's previous price was unusually inexpensive rather than the new price is an outrageous increase and the restructuring of the tariff has brought it more in line with other companies. Still wouldn't touch them with a bargepole, though.

Dreamnine

14000 is a hell of a lot. I'm on my own, with a daughter staying once a month, and I use 1600 Kwh a year.

Cardew

1carminestocky wrote: »

I've always thought that average of 3,300 kwh very low,

My thoughts also; I can't get close to that figure.

Obviously the single working person in a small flat with the sub 2,000 kWh annual consumption will drag the average down.

However does the 3,300kWh average include the many 'electric only' households who use electricity for heating? and include those on Economy 7?

classact_2

DavidRossitter wrote: »

Hi

I have just received a price rise increase which having done the maths will increase my electricity bill by a whopping 113%!!

So having done some comparisons there are some cheaper options out there - so I will reject this increase as per their T&Cs

I received the letter late last week and it says I have up to 10 working days to reject this and then 15 working days for them to receive a notification of change from a new supplier.

Is the 15days on top of the 10...ie do I have 25 working days????

And how quick will any new supplier be in informing Npower of the switch over?

Thanks David

I'm on npower Sign Online 8 Standard and my tariff has changed as follows:

first 23.70p > 12.42p (for the first 182kWh per quarter)
next 5.33p > 11.23p (for everything over the above)

I live on my own in a fairly large home and work from home so can expense a lot of it as much of it is computers that I leave on as well as aircon in one room that is on 24/7 cooling it all. I don't have a power shower or electric heating, but will be fitting a spa bath soon and will probably get an induction hob when I get around to refitting the kitchen so the bill is surely going to go through the roof! I was told I used about 17000kWh last year. My monthly DD has been increased from £125 to £231. I will be phoning npower to reject price changes and switching.

mech_2

Cardew wrote: »

My thoughts also; I can't get close to that figure.

Obviously the single working person in a small flat with the sub 2,000 kWh annual consumption will drag the average down.

However does the 3,300kWh average include the many 'electric only' households who use electricity for heating? and include those on Economy 7?

Indeed it doesn't. The 3,300 figure is the average for duel fuel customers. UK average domestic consumption is something like 4,600kWh. From that I suppose the average for an all-electric household must be about 13,000kWh, which seems reasonable.

It's interesting because it means 10% of households make up 28% of domestic electricity consumption.

Cardew

mech wrote: »

Indeed it doesn't. The 3,300 figure is the average for duel fuel customers. UK average domestic consumption is something like 4,600kWh. From that I suppose the average for an all-electric household must be about 13,000kWh, which seems reasonable.

It's interesting because it means 10% of households make up 28% of domestic electricity consumption.

I can't get my head round the figures I see for average consumption.

The oft quoted average for dual fuel is 3,300/20,500 kWh pa electricity gas.

So if your figure of 13,000kWh for all electric is valid(I have no idea if that is so or not!). That means that an additional 9,700kWh of electricity equates to 20,500kWh of gas.

Whilst electric is obviously 100% efficient, the average gas boiler efficiency must be above 47%(9,700/20,500)

Could it be that all electric properties tend to be smaller than gas heated properties?

mech_2

Cardew wrote: »

I can't get my head round the figures I see for average consumption.

The oft quoted average for dual fuel is 3,300/20,500 kWh pa electricity gas.

So if your figure of 13,000kWh for all electric is valid(I have no idea if that is so or not!). That means that an additional 9,700kWh of electricity equates to 20,500kWh of gas.

Whilst electric is obviously 100% efficient, the average gas boiler efficiency must be above 47%(9,700/20,500)

Ah. Oh dear. I made an arithmetic error. The 13,000 kWh figure should be just the additional electricity used for heating, in addition to a typical 3,300 kWh for non-heating purposes. Ie: 16,300 kWh in total. Sorry about that.

13,000 / 20,500 = about 63% efficient average gas boiler. Much closer to what one would expect.

This means 10% of households use 35% of domestic electricity demand. Even more interesting.

Could it be that all electric properties tend to be smaller than gas heated properties?

I think that's quite possibly true as well. All those new-build flats.

There's a regional breakdown of electricity and gas consumption here:
http://www.berr.gov.uk/files/file20328.pdf