Keyboard not working on Toshiba Tecra A4

birchstart

Hi we have a tecra A4 the keyboard has stopped working, the green light comes on on caps lock, the light comes on on fn10,have tried rebooting that did'nt help, have tried the on screen keyboard that worked for a short while long enough to enter a user on reboot but that will work for 1 typing but goes off, have tried all fn keys they seem to work ok, but the keyboard just wont type, can any please tell us what my hubby has pressed to stop the keyboard working. i am typing this on my kids laptop. Thank you for any help given

jacktyler

try holding down the Fn key and tap F9. tell me if it enables the keyboard?

birchstart

that did'nt work thank you for the help

jacktyler

after you tried Fn + F9, make sure you do that again (if you didn't already) to make sure we haven't changed any settings.

now try holding Fn and pressing the F10 key then, that toggles the integrated keypad i believe.

if that doesn't work, do the same thing again, so once again, we know we haven't changed any settings.

any joy?

birchstart

when i press fn+f9 it turns the internal mouse on and off, have tried press fn + f10 there is a green light comes on but nothing else happens. Went to bed last night removed battery and power cable still no joy, thank you again for all your help

jacktyler

can i ask, does the laptop load to windows and you're just unable to use the keyboard, or is it not loading at all (just a blank screen) ?

birchstart

it loads windows fine, it is just the keyboard that does'nt work