CENTRAL TRUST- i am a mole

CTmole

Hiya

I work for Central Trust. We're a secured lender and a broker (the broker operates under the name of Central Capital / Debtbuster Loans) and the lender under the names of Central Trust and Central Credit.

Been a long time MSE member, and seen the company appear numerous times on the site as a company a few people had problems with, so thought if anyone had any questions relating to a loan they took out with CT the lender or through CT as a broker to another lender (First Plus etc) i'd be happy to help out with honest advice.

Currently work there so bit difficult to be too specific lest they figure who i am, but happy to answer any questions regards arrears , repossessions, PPI misselling, interest rates etc

System

doesnt look like you have been a member long sounds like you are touting for buisness !

CTmole

CHRISSYG wrote: »

doesnt look like you have been a member long sounds like you are touting for buisness !

i've only just set up this account name, sure. my personal account has my name which would be a rather foolish one to use. i have nothing to profiteer from this. not sure how i'd be touting for business by offering to help people who are already with the company and having problems. i meant i'd help with suggestions on loopholes and so forth.

chilli_dog

Its always nice to have someone in the no working for a company

tictax

how is this any different from the natwest person who posts on here

it's great to have someone in the know regarding policies and procedures - i used to work for blackhorse so know al about them

_Andy_

I hope the OP isn't posting on this board from a work PC.

CTmole

_Andy_ wrote: »

I hope the OP isn't posting on this board from a work PC.

no no no! not that silly!

CTmole

tictax wrote: »

how is this any different from the natwest person who posts on here

it's great to have someone in the know regarding policies and procedures - i used to work for blackhorse so know al about them

er it might not be, just offering an insight if required thats all

studge_2

I took a secured loan out with Central Trust about 18 months ago for £30,000 and despite the interest rates being reduced on several occasions including the latest reduction of 1.5% they continue to put my payments up, i'm now paying approximately £60 per month more than I was when i took it out and they've written to say they 'may' have to put up charges again in the new year which almost certainly means they definitely will put them up. They have given me some flannel about the rises been to do with the rate at which they borrow from banks has gone up, but whats that got to do with me bearing in mind the money has already been lent to me (and spent). My mortgage payments have come down with the interest rate reductions but these twisters continue to put my loan payments up and screw me for more and more :mad:. What's their game? Any advice would be appreciated. Thanks

Reddh_Legend

CT brokered my 2nd charge into FP. I am currently waging war with FP over the "variable" nature of the loan as neither CT nor FP explained its penal nature and am resurfacing a PPI claim that I let myself get fobbed off with by CT who claimed my tape was corrupted and that thre was nothing more they could do and had acted within guidelines. Now I know they didn't offer other cover, nor make it aware I could buy it elsewhere, nor disclose it as a premium, etc etc/. Any advice appreciated.

mr_hooch

I also had problems with CT I have posted my expieriance and also was fobbed off but being a stubborn and determined person I took it to the FOS dispite CT insisting they had acted "according to the law and policies"
I won and they have to pay me back.
So my advice go for it and contact the FOS