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Warning:Be aware of Auto licence renewal for software.
Mal07
Posts: 2 Newbie
Please, everyone be aware of a scam perpetrated by some software companies whereby they automatically charge your credit card annually to renew a software licence wether you are still useing their software or not until you cancel your account, if you can!
I became aware of this when I tried to cancel my account, I received an auto email informing me that it would be dealt with in 24 hrs it`s now a week with no further response from them.
I googled this problem sure enough I`m not alone, seems like you`ve really got to threaten them before you will get a response.
My recourse has been to block my credit card. Ok, I can`t use it in the mean time but I am hoping that should get their attention when they fail to charge me.
Mal07
I became aware of this when I tried to cancel my account, I received an auto email informing me that it would be dealt with in 24 hrs it`s now a week with no further response from them.
I googled this problem sure enough I`m not alone, seems like you`ve really got to threaten them before you will get a response.
My recourse has been to block my credit card. Ok, I can`t use it in the mean time but I am hoping that should get their attention when they fail to charge me.
Mal07
0
Comments
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Would you care to name names ?"The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."
Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)0 -
Mc Afee is one of them.0
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That would seem an unfair example, you're taking out a subscription for antivirus updates aren't you? Can't understand why people do pay for antivirus software, but that's a separate discussion.
Ah, I knew someone would be along to have a dig at paid-for software in due course. Had a little bet with myself and won!
I think it is a very fair example, as Mc Afee inform you after they have taken the money, rather than tell you in advance that your subscription is coming to an end. If I wished to take your advice & ditch Mc Afee, I'd either waste part of a year's subscription or have to be very organised in replacing it at the right time. Sensible then, maybe, to warn others who can then decide to do that, or not.
One thing I'm not going to do is try to persuade them either way. McAfee works for me & other things may work equally well or better. How would I know?
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You could simply cancel it and wait until the update fails! not too much organisation required.
Once it fails, uninstall and use a free AV.
Pretty pointless post by the OP though to be fair, he could be talking about anything.
The AA and RAC do the same thing for breakdown cover so it isn't limited to software.0
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