Strange thing with CapitalOne

Mike12421

Hello again, I just wanted to see what people thought of my experience with Capital One.

I recently applied for their Platinum card, but I received a letter though saying sorry I could not have that card, but could have one of their "classic visa" cards. I signed the paperwork and sent it back.

I have now received through a Capital One Platinum MasterCard. Nothing was mentioned when it was activated, and I am able to log into my account on line.

When I received the card, there was nothing else to suggest that it was a Platinum card other than the design.

Any ideas anyone?

NickX

Capital One operate a "Rate for Risk" policy that means that they reserve the right to issue a card with less benefits to the one that you applied for.

This happens regularly and is reported on here most weeks, so I think this is what they have done with your application.

Mike12421

I understand that they "said" they would issue me with a lower card, but they then send me the original card that I applied for...the Platinum.

I was just wondering if they have simply made a mistake, or they just decided to change their mind and issue me with the card I wanted.

NickX

Mike12421 wrote: »

I understand that they "said" they would issue me with a lower card, but they then send me the original card that I applied for...the Platinum.

I was just wondering if they have simply made a mistake, or they just decided to change their mind and issue me with the card I wanted.

Don't worry about what the card looks like (all the Capital One cards I have had have been Platinum), its what it says in your Terms and Conditions that counts.

Mike12421

Thanks for the help.

qwackerz

Check the T&Cs on the paperwork that cane with your card for the APRs and offers etc....usualy the sheet your card was attated to......

The card designs dont mean anyting..they may have just sent out the wrong one for your account.....