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Tenant left big electric bill

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Comments

  • What happened with this?
    ...much enquiry having been made concerning a gentleman, who had quitted a company where Johnson was, and no information being obtained; at last Johnson observed, that 'he did not care to speak ill of any man behind his back, but he believed the gentleman was an attorney'.
  • Doozergirl
    Doozergirl Posts: 34,082 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What happened with this?

    It would have been a long shot, but hopefully the OP managed to speak to someone at the call centrre that wasn't a moron.

    I would never admit to being a landlord to a utility company. It shouldn't matter unless you've committed to pay the bills for a tenant in which case it's always your responsibilty anyway.

    What difference it makes to their billing system to know who's landlord and who's tenant/homeowner I dont know. The bill belongs to whoever has contracted to pay it, no one else.
    Everything that is supposed to be in heaven is already here on earth.
  • Hi there,
    Usually the reason to ask for the landlord's details is just as a point of contact so that if the tenant has left the property, the landlord can be contacted to perhaps get a lead on the whereabouts of the tenant. When calling Southern Electric ask immediately to speak to their Escalation Team - this is a specialised area of the business who are experts in their field and who (hopefully) will be able to help get this sorted. Generally this utility is the best in the business for customer services though. Good luck!!
  • Incisor
    Incisor Posts: 2,271 Forumite
    1,000 Posts Combo Breaker
    Hi there,
    Usually the reason to ask for the landlord's details is just as a point of contact so that if the tenant has left the property, the landlord can be contacted to perhaps get a lead on the whereabouts of the tenant. When calling Southern Electric ask immediately to speak to their Escalation Team - this is a specialised area of the business who are experts in their field and who (hopefully) will be able to help get this sorted. Generally this utility is the best in the business for customer services though. Good luck!!
    Thanks for that comment. This is the sane way for utilities to deal with Landlords whose tenants have done a runner. Other utilities would do well to follow this, because the long term result of behaviour like the Electricity Co the Original Poster is dealing with will be that Landlords will just leave the Utilities to it, not pass on info and not get involved if a tenant does a runner.
    After the uprising of the 17th June The Secretary of the Writers Union
    Had leaflets distributed in the Stalinallee Stating that the people
    Had forfeited the confidence of the government And could win it back only
    By redoubled efforts. Would it not be easier In that case for the government
    To dissolve the people
    And elect another?
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