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Ecotricity not resetting annual unit counter after price rise

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Steel_2
Steel_2 Posts: 1,649 Forumite
Part of the Furniture Combo Breaker
Just to let you all know, I emailed Ecotricity on 26th August after they announced their price rise to ask whether they would be restting the unit counter like npower do and this was the email I got back this morning:


Dear Steel

Thank you for your reply.

We do not reset the annual unit counter back to zero when there is a
price rise, but continue with the figure that it was at beforehand.

If you have any further questions please feel free to give us a call on
0845 555 7100 or send us an email to info@ecotricity.co.uk

Kind regards

The Ecotricity Team
ecotricity



So a big pat on the back for Ecotricity for not following npower's sharp practice for getting more cash out of its customers.
"carpe that diem"
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