We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Blinking Tesco!
Options
LilacLillie
Posts: 2,930 Forumite
I ordered some (4) Cd's from Tesco online, to go to my son's address, then realised he would be away, so cancelled the order within 5minutes of making it, on 5th Nov: Re-ordering to my own address.
Tesco sent the order to him regardless and charged my credit card twice, on 14th Nov:
On 12th Nov: they sent me an email to say the goods had been dispatched (to his address), then 1 minute later sent another saying " Sorry we sent out your order by mistake, as it was previously cancelled".
Now they are asking me to return the goods. I explained he is away on his honeymoon for 3wks and there isn't anyone at his address to take delivery of them.
They say I either return the goods or they keep the money! Blinking Cheek!
Rang CC company and they say they will put the payment into dispute, but I may still have to pay it.
My only hope is that the CD's are returned to Tesco as undelivered. Little chance of that really, as all my son's mail is left on the communal stairway in the block of flats where he lives.
Arrrrrrrrhhhhhhhhhhhhhhhhhhhhh
LL
Tesco sent the order to him regardless and charged my credit card twice, on 14th Nov:
On 12th Nov: they sent me an email to say the goods had been dispatched (to his address), then 1 minute later sent another saying " Sorry we sent out your order by mistake, as it was previously cancelled".
Now they are asking me to return the goods. I explained he is away on his honeymoon for 3wks and there isn't anyone at his address to take delivery of them.
They say I either return the goods or they keep the money! Blinking Cheek!
Rang CC company and they say they will put the payment into dispute, but I may still have to pay it.
My only hope is that the CD's are returned to Tesco as undelivered. Little chance of that really, as all my son's mail is left on the communal stairway in the block of flats where he lives.
Arrrrrrrrhhhhhhhhhhhhhhhhhhhhh
LL
We are all in the gutter but some of us are looking at the stars........................
0
Comments
-
If the CDs are left on a communal stairway AND the delivery address specifies a flat number, then they have not been delivered and you should not have to pay for them.LilacLillie wrote:My only hope is that the CD's are returned to Tesco as undelivered. Little chance of that really, as all my son's mail is left on the communal stairway in the block of flats where he lives.
Arrrrrrrrhhhhhhhhhhhhhhhhhhhhh
LL
Remember proof of posting is not proof of delivery.[size=-2] If this post was unhelpful, please tell me.
If it was helpful, please tell everyone - Press the [highlight]Thanks[/highlight] button![/size]0 -
Sounds to me like you would have no trouble winning this in a small claims court. Keep copies of everything. And write don't phone!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards