Help! I've lost all my emails and directories!

alyth

Yesterday morning when I logged into my emails, it asked me whether I wanted to auto archive old emails. I said yes, and since then I've been unable to get into my inbox and all my directories have gone!

The message I get up when I try to click on my inbox is

Unable to display the folder. Microsoft Outlook could not access the specified folder location. Errors have been detected in the file C:\Documents and Settings\Jenni\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst. Quit all mail-enabled applications, and then use the Inbox Repair Tool

My life is in those emails and it's so frustrating! Can anyone offer me any advice as to how I can restore my inbox and emails - I am the least technologically minded person in the world unfortunately, but can anyone tell me how to get the inbox back?

Thanks.

alyth

god, how on earth do I do that? Sorry, I can type at 90wpm but don't ask me to do anything to do with the technology of the PC!

exup

this thread may help .

http://askville.amazon.com/Outlook-archive-deleted-emails-delete-order/AnswerViewer.do?requestId=6878908

alyth

nope, it's like my mailbox no longer exists, if I try the mailbox cleanup it's saying it can't find my mailbox!!!!! God, what have I done? I can't even send any emails at the moment!

Browntoa

this repairs your inbox in Outlook 2000

http://office.microsoft.com/en-us/outlook/HA010549311033.aspx

guide here

http://support.microsoft.com/kb/287497


see if this finds anything

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=8b081f3a-b7d0-4b16-b8af-5a6322f4fd01

Browntoa

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q296088

Oversized PST and OST crop tool

SYMPTOMS

When you start Microsoft Outlook or try to open a personal folders (.pst) file or an offline folders (.ost) file, you may receive the following error message:

Errors have been detected in the file <file_path>. Quit all mail-enabled applications, and then use the Inbox Repair Tool.
where <file_path> is the path to the .pst file.

If you run the Inbox Repair Tool (Scanpst.exe), the file does not resolve the problem. Back to the top

CAUSE

This problem occurs because the .pst and the .ost files have a 2 gigabyte (GB) size limitation, and the error message occurs when it is exceeded. The Inbox Repair Tool cannot correct this problem. Back to the top

RESOLUTION

To resolve this problem, download the tool from the following Microsoft Download Center link: http://www.microsoft.com/downloads/details.aspx?FamilyID=B33B1DFF-6F50-411D-BBDF-82019DDA602E&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=B33B1DFF-6F50-411D-BBDF-82019DDA602E&displaylang=en)

Browntoa

Use the following steps to recover the data:
1.Download the tool from the following Microsoft Download Center link: http://www.microsoft.com/downloads/details.aspx?FamilyID=B33B1DFF-6F50-411D-BBDF-82019DDA602E&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=B33B1DFF-6F50-411D-BBDF-82019DDA602E&displaylang=en)

2.Extract the 2gb152.exe file to an empty folder.

You should see the following five files:
•Msstdfmt.dll
•Msvbvm60.dll
•Pst2gb.exe
•Readme.rtf
•Readme.txt

3.Start the Pst2gb.exe program.

4.Click Browse to select the oversized .pst file, and then click Open.

5.Click Create, select the name and location of the truncated data file that you want to create, and then click Save.

6.Type in the amount of the data that you want to truncate in the .pst file. There is not a correct amount that you use. You can receive the best results if you use 20 to 25 MB, but you may have to truncate more or less. For example, if you truncate 25 MB of data and the process works, repeat the process and truncate the original oversize .pst file by only 15 MB. If that works, then try the process with 5 MB. If 25 MB does not work, repeat the process and truncate the original .pst by 35 MB. If the process does not work, increase the amount until the process is successful.

7.Run the Inbox Repair Tool (the Scanpst.exe file) on the smaller .pst file.

8.Open the repaired .pst file in Outlook.

9.(This step is recommended but the step is optional) If the file opens, right-click the root folder of the .pst, click Properties, and then click Compact Now to start the compression. For a file of this size, the compression may take approximately 4-8 hours.

10.If the file does not open, discard the truncated .pst file, and repeat the process with the original .pst file. Truncate more data than in the first attempt, and try the process again.

11.Install the following update or hotfix depending on the version of Outlook that you have. To do this, view the following article in the Microsoft Knowledge Base:

245025 (http://support.microsoft.com/kb/245025/) How to obtain and install the Office 2000 SR-1/SR-1a Update

These updates prevent Outlook from allowing the .pst file to exceed the 2 GB maximum size. Use one of the following methods to manage the size of the .pst files:

•Use more than one .pst file.
•Use the archive feature.
•Save attachments to a file system folder and delete them from messages.