zero feedback bidder, advice please

lynnemcf

I've just sold a musical instrument for £100 (buy it now) but the buyer has zero feedback. They have paid by paypal. I was scammed last year (mobile phone) when paypal took back the payment (without any warning or recompense to me, and the police were not interested either). I'm not at all sure what to do.

harveybobbles

Are you aure they have paid via paypal and not sent you some spoof looking email from "paypal"?

frivolous_fay

Check for confirmed address and that all names match.

kevinyork

If the address is confirmed then ensure you send it by an online trackable method (special delivery, courier etc) so you can defend a Paypal claim if need be.

ArmitageShanks

Send it tractable. Courier will probably be best. Musical instruments are going to be much less of a target for scamming toe rags than mobiles.

lynnemcf

Thanks for that, courier is a great idea

Marty_J

kevinyork wrote: »

If the address is confirmed then ensure you send it by an online trackable method (special delivery, courier etc) so you can defend a Paypal claim if need be.

Confirmed addresses don't matter when it comes to PayPal claims.

Just make sure it's sent tracked.

livelyred

How do you know when paypal payments are the jit ? Im new to selling so this would be helpful Thanks

Bromley86

It's not possible to tell in advance if a payment is legit as they all are until they're reversed.

The only thing you can do is block bidders with strikes, but that won't protect you from hacked accounts.

amcluesent

As they are a winning bidder, you can get their contact info from Ebay. Check that the address matches to delivery address and give them a phone call. You should get a sense of what they are about speaking with them.

frivolous_fay

Bromley86 wrote: »

It's not possible to tell in advance if a payment is legit as they all are until they're reversed.

Unless it's a stolen card or hacked account