telephone preference service hot or cold calling?

nemuchan

I've been with TPS for a while now and agree with other posters that it reduces the number of calls significantly. Recently however, I've started getting a few calls and twice when I've asked whether they've heard of TPS, they've responded that it applies only to sales calls and not to market surveys which, of course is what they're doing ;-)
A variation on the cold call/hot call distinction, I guess.

black-saturn

The first thing I say when I get one of these calls is "Hold on please". Then I leave the phone on the sideboard off the hook and carry on with what I was doing. Sometimes you hear them going "Hello" in the background but after a while they hang up and get the message and the call has cost them treble what it usually does for nothing.

ozvaldinho

black-saturn wrote:

The first thing I say when I get one of these calls is "Hold on please". Then I leave the phone on the sideboard off the hook and carry on with what I was doing. Sometimes you hear them going "Hello" in the background but after a while they hang up and get the message and the call has cost them treble what it usually does for nothing.

I ask them to hold on while I get undressed...

captain_insano

I ask them to hold on while I get undressed...

:rotfl:


For me, the TPS has been a godsend...

almacmil

nemuchan wrote:

I've been with TPS for a while now and agree with other posters that it reduces the number of calls significantly. Recently however, I've started getting a few calls and twice when I've asked whether they've heard of TPS, they've responded that it applies only to sales calls and not to market surveys which, of course is what they're doing ;-)
A variation on the cold call/hot call distinction, I guess.

From TPS home page:

Welcome to TPS Online.

The Telephone Preference Service (TPS) helps you to make sure your telephone number is no longer available to organisations, including charities and voluntary organisations who may telephone you with offers and information you do not wish to receive

Under Government legislation introduced on 1st May 1999 and replaced on 11th December 2003 by the Privacy and Electronic Communications (EC Directive) Regulations 2003, it is unlawful to make unsolicited direct marketing calls to individuals who have indicated that they do not want to receive such calls.

But the telemarketeers don't like to be told that!

black-saturn

ozvaldinho wrote:

I ask them to hold on while I get undressed...

lol, I never thought of that :rotfl: