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mcvites Jamaica ginger cake -vent- but also heaven sent

i have had two jaimaca ginger cakes from sainsburys and i absoloutely love them .

but two of them i have had have been burnt on the bottom and stuck to the paper, its a real shame because they are normally excellent quality


has anyone else had this ?


rang their customer service line and the lady was extremely helpful so im pleased with their customer service


Slimming world start 28/01/2012 starting weight 21st 2.5lb current weight 17st 9-total loss 3st 7.5lb
Slimmer of the month February , March ,April
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Comments

  • robpw2
    robpw2 Posts: 14,044 Forumite
    Part of the Furniture Combo Breaker
    no one else had this issue


    Slimming world start 28/01/2012 starting weight 21st 2.5lb current weight 17st 9-total loss 3st 7.5lb
    Slimmer of the month February , March ,April
  • The McVities people are against you, Rob. :p

    I haven't had it in years!
    "Beautiful young people are accidents of nature, But beautiful old people are works of art."
    -- Eleanor Roosevelt
  • uktim29
    uktim29 Posts: 2,722 Forumite
    robpw2 wrote: »
    no one else had this issue

    Looks like a no!
  • VfM4meplse
    VfM4meplse Posts: 34,269 Forumite
    10,000 Posts Combo Breaker I've been Money Tipped!
    robpw2 wrote: »
    i have had two jaimaca ginger cakes from sainsburys and i absoloutely love them .

    Wow what a blast from the past, I didn't even know they were still being sold

    Maybe if you smothered it with lemon curd and hot custard the burnt bits wouldn't matter...but it may take you back to the trauma of school dinners!!:eek:
    Value-for-money-for-me-puhleeze!

    "No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio

    Hope is not a strategy :D...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!
  • robpw2
    robpw2 Posts: 14,044 Forumite
    Part of the Furniture Combo Breaker
    lol i love them love the idea of lemon curd and hot custard just not a fan of the burnt bits


    Slimming world start 28/01/2012 starting weight 21st 2.5lb current weight 17st 9-total loss 3st 7.5lb
    Slimmer of the month February , March ,April
  • Just go on their webiste and tell them the details and they may help. Freda did that with some Fish Fingers recently and go herself a £3 voucher. Not exactly rocket science.
  • robpw2 wrote: »
    rang their customer service line and the lady was extremely helpful so im pleased with their customer service

    Why the vent then???????
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • robpw2
    robpw2 Posts: 14,044 Forumite
    Part of the Furniture Combo Breaker
    i vented cause it was burnt lol cake was burnt i love cake cake cake !

    anyhow they sent me three vouchers of mcvities products arrived this am


    Slimming world start 28/01/2012 starting weight 21st 2.5lb current weight 17st 9-total loss 3st 7.5lb
    Slimmer of the month February , March ,April
  • Butlers1982
    Butlers1982 Posts: 3,286 Forumite
    no never had any problems
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    robpw2 wrote: »
    hot custard

    you called?
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