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Kaupthing Edge - transactions listed oldest to newest - how annoying!
nzseries1
Posts: 2,240 Forumite
Does it bother anyone else that Kaupthing Edge show statements with the transactions listed oldest - newest, instead of most recent first like most other banks? It means I now have to click "Next" three times on the statement page to see my most recent transactions!
I emailed them about it and they said they will consider changing it in a future release.
Am I the only one bothered?
I emailed them about it and they said they will consider changing it in a future release.
Am I the only one bothered?
You're spelling is effecting me so much. Im trying not to be phased by it but your all making me loose my mind on mass!! My head is loosing it's hair. I'm going to take myself off the electoral role like I should of done ages ago and move to the Caribean. I already brought my plane ticket, all be it a refundable 1.
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Comments
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No, you're not the only one who's bothered, although I'm interested that you managed to find a way to contact them, and got a response.
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Not particularly bothered, just one of those quirks.No, you're not the only one who's bothered, although I'm interested that you managed to find a way to contact them, and got a response.
Have you tried to telephone them? I've always received an immediate response - 08451 31 32 33.
Why all the KE bashing? I've found them to be excellent.0 -
It would be good to have the order reversed, I agree. With regards to contacting them, I've found secure messages are responded to quickly and telephone calls were answered almost instantly.Do Something Amazing - Give Blood0
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marshall2k wrote: »It would be good to have the order reversed, I agree. With regards to contacting them, I've found secure messages are responded to quickly and telephone calls were answered almost instantly.
As I only make a couple of transactions per year, it really doesn't bother me, a sorting option would be ideal, but everything else abou KE is so good (especially the service and rates), that it's not of a concern.
Have had exactly the same experience as marshall and isofa, calls were answered on second ring, best service I've had from a bank.
If people actually contacted them using the correct channels and asked them direct, I'm sure they'd get a polite and speedy response.0 -
I'm certainly not complaining about the service, everything else about KE is fine, it's just this one thing really bugs me!
The secure messaging is good, and they always give you a personal response, unlike Alliance and Leicester who always reply with a "form letter" which never has anything to do with what you asked!You're spelling is effecting me so much. Im trying not to be phased by it but your all making me loose my mind on mass!! My head is loosing it's hair. I'm going to take myself off the electoral role like I should of done ages ago and move to the Caribean. I already brought my plane ticket, all be it a refundable 1.0
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