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Four year old Seagate 200gb disk failed. Do I have a warranty claim?
Avoriaz
Posts: 39,110 Forumite
in Techie Stuff
Does anyone know if Seagate warranty covers five years for disks made in 2004? I can’t find anything on their web site.
Last week I replaced an 80gb disk in my Sky+ box with a Seagate Barracuda 7200.9 200 gb disk that I had been using as an external backup disk for my laptop.
It has just failed.
I haven’t lost many programmes as I still have the 80gb drive. That still has everything I had recorded prior to the disk swap so I have just lost a few programmes that I had recorded since the swap. No great loss as most will be repeated.
I’ve put the failed Seagate in a USB caddy but my laptop can’t read it. It powers up but just makes clicking noises and is presumably dead. I’m not interested in spending money trying to recover any data.
There is a date of 6 03 04 on the disk.
I bought it on ebay second hand last year so I have no proof of original purchase.
Does anyone know if Seagate warranty covers five years for disks made in 2004? I can’t find anything on their web site.
Thanks
Last week I replaced an 80gb disk in my Sky+ box with a Seagate Barracuda 7200.9 200 gb disk that I had been using as an external backup disk for my laptop.
It has just failed.
I haven’t lost many programmes as I still have the 80gb drive. That still has everything I had recorded prior to the disk swap so I have just lost a few programmes that I had recorded since the swap. No great loss as most will be repeated.
I’ve put the failed Seagate in a USB caddy but my laptop can’t read it. It powers up but just makes clicking noises and is presumably dead. I’m not interested in spending money trying to recover any data.
There is a date of 6 03 04 on the disk.
I bought it on ebay second hand last year so I have no proof of original purchase.
Does anyone know if Seagate warranty covers five years for disks made in 2004? I can’t find anything on their web site.
Thanks
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Comments
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Thanks for that.
When I tried to use their verification page it kept coming up with an error.
That page you have linked works and it would appear that the drive is under warranty.
I am grateful for your help.
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