Contating child benefit office

petemoran53

Hi there,

has anyone got through to the child benefit help line on 0845 302 1444 ? I must have tried 150 times and all i get is "we are experiencing higher than normal call volumes please try later" for over a week, even when i call at 8 am when it opens...i have not received the benefit since my son was born 4 months ago ... any ideas ? or is writing the only option ?

thanks

Pete

kelgt

I've been having the exact same problem.
What a waste of time that phone number is! I ended up using the email form on the site, don't know if they'll do anything from that though.

bestpud

Probably, yes.

I'd say the problem is people are notifying them of their children staying on, or leaving, full time education at this time of year.

It should settle down over the next week or two, I'd have thought.

The only consolation I can give you is it will definitely be backdated.

zappster1966

http://www.hmrc.gov.uk/childbenefit/change-circs.htm

^You can report certain changes online, if that's any help^

Although quite when they'll get back to you is another matter altogether.

blaise802001

Hi probably won't help to get you through, but this is the direct number for CBO

0161 210 3086

guesswhoeve

Just Wanted to say a quick thank you got straight through to CBO on the 0161 number still on hold but it the further then have got all week.

Eve