Please help with pop ups

sak46

Hello

My oh has a laptop and he is being plagued by pop ups, we have the pop up blocker on to block all pop ups, but they are still coming thru can somebody help what else we can do.

he has windows xp sp 2
adware
avast.


Thanks for any help

Thanks Sak 46

Fran

Is his antivirus and other security software up to date (has he got the latest updates?)?

nads

Download Spybot Search and Destroy and MS Antispyware. Install, update both and run each one, one at a time. Then use HijackThis to analyse if there is still anything suspcious on the pc.

As Fran has said make sure AdAware is up to date and run it.

Eventually... Get rid of Avast and use AVG Free instead - much better.

alanrowell

I would also recommend using Spybot as it looks as if your friend has a bad attack of spyware.

I'd also recommend following the procedure in this link to disable the messenger service

spankymonkey_2

is he on IE? if so change over to firefox that has an automatic pop up stopper. and is pretty good. dont delete I.E though as he will need that for microsoft security updates...

Mr_Skint_2

http://www.jiisoft.com/iemaximizer/ Grt this its the dogs danglies not only
does it block pop ups it closes the fastmedia ones aswell..

cheghead

make sure windows messenger is turned off. You can check start-control panel-admin tools-services. go to messenger and make sure it is disabled. (this doesn't affect msn messenger btw).