Any have a phone number for asos.com

me4bargains

Hi, I need a number for asos. They have sent me a faulty dress and haven't bothered to respond to my email. :mad:
Thanks

bluejosiah

Check out http://www.ciao.co.uk/Asos_com__Review_5413052
It says that the order telephone number is 0870 0600 888 - though I just put this into www.saynoto0870.co and it came up with some solicitors??
Just realised the first site above also gives International: +44 1753 44 11 34 which would equate to 01753 441134. Worth a try.

me4bargains

bluejosiah wrote: »

Check out http://www.ciao.co.uk/Asos_com__Review_5413052
It says that the order telephone number is 0870 0600 888 - though I just put this into www.saynoto0870.co and it came up with some solicitors??
Just realised the first site above also gives International: +44 1753 44 11 34 which would equate to 01753 441134. Worth a try.

Thanks I just tried it but it's for asos's solicitors!!
She told me I have to contact them through the web.
This is bl**dy ridiculous.
Any other suggestion?

red

this is their phone no: 0207 7561000

pinkgem

i managed to phone them once, but the next time i tried i was told that i couldn't be put through to customer services and had to email them as they are an online retailer.

bluejosiah

red wrote: »

this is their phone no: 0207 7561000

Where did you find this?

Honeydog

There's a thread on here already called "Can anybody help me?" It doesn't say so in the title but that's about a faulty cardigan also purchased from ASOS. You might want to check that out, me4bargains, in case there's anything which might help you from the other person's experience.

HTH

HD

an1179

Try this

http://answers.yahoo.com/question/index?qid=20061113024800AAKhAdx

chuckley

y dont u follow their returns policy by returning it?

star86

I managed to get through to the head office and they can't help with any customer queries because dispatches is from a totally different building.

I was told to email customercare@asos.com and they were very helpful and got back to me by the end of the day. I was told that as they are an online fashion retailer the whole process is completed online (including any customer queries). Best thing to do is email till you get a response....you will get one eventually.

star86

I managed to get through to the this number (head office) and they can't help with any customer queries because dispatches is from a totally different building.

I was told to email customercare@asos.com and they were very helpful and got back to me by the end of the day. I was told that as they are an online fashion retailer the whole process is completed online (including any customer queries). Best thing to do is email till you get a response....you will get one eventually.