renewing a rail season ticket...

pat_and_sarah

hi all, i am about to renew my rail season ticket, i read somewhere a while ago that if my rail company (southeastern) has performed badly over the last month or so, i could ask for a reduced fair......

two question :-

1) is this true or was i being wound up?
2) if is it true, has anybody ever done it?

my current ticket expires and the price has gone up £200 odd pound since last year and i am loathed to pay £200 more when i hardly even get a seat sometime

oh and i travel from gillingham to london on southeastern and the ticket cost is £3260 a year!
any help/advice would be very welcomed

dzug1

pat_and_sarah wrote: »

hi all, i am about to renew my rail season ticket, i read somewhere a while ago that if my rail company (southeastern) has performed badly over the last month or so, i could ask for a reduced fair......

two question :-

1) is this true or was i being wound up?
2) if is it true, has anybody ever done it?

my current ticket expires and the price has gone up £200 odd pound since last year and i am loathed to pay £200 more when i hardly even get a seat sometime

oh and i travel from gillingham to london on southeastern and the ticket cost is £3260 a year!
any help/advice would be very welcomed

It's true
It happens automatically - you don't have ask for it

pat_and_sarah

dzug1 wrote: »

It's true
It happens automatically - you don't have ask for it

so des that mean the £3260 that was announced at at the beginning of the year stands because they have provided an excellent service? or do they change their season ticket prices monthly to reflect performance?

dzug1

I would think that the £3260 applies to someone buying a new season ticket and will not include the reduction given to those renewing.

From SE trains site:

If you have a season ticket valid for a month or more and, on average over an annual period, our performance on the group of routes you use has been below a specified level, we will provide compensation in the form of a discount when you renew your ticket. To qualify for a discount, you must renew your ticket within four weeks of the expiry of the old one; it must be for the same journey, and be for the same or a shorter period