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Comments

  • Bogof_Babe
    Bogof_Babe Posts: 10,803 Forumite
    I had a phone call yesterday with about 50 customer satisfaction questions (I was getting really fed up by the end) and also got choccies this morning. I don't eat chocs either, wish they'd sent another calculator like the last one as you can never have too many!

    It all smacks of desperation to me. I would take it as a warning. In fact I might withdraw my last couple of hundred £ that is all I left in there.
    :D I haven't bogged off yet, and I ain't no babe :D

  • lpgm
    lpgm Posts: 359 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    ad44downey wrote: »
    ING have got a deservedly bad name for constantly messing people about with interest rates. They have zero credibility, they won't be getting my money.

    I don't feel I've been messed around with really. Their rate started off high, and then it fell back. And I voted with my feet as a result. But I kept my accounts open (savings and web saver) and have taken advantage of the promotions as and when. This current one is quite good, if you want a no notice account and are spreading your cash around at the moment. I think most of us MoneySavers are astute enough to play them at their own game.

    But one thing is certain: their promise of one straightforward account for everyone, with the same interest rate, hasn't been kept!
  • chesky369
    chesky369 Posts: 2,590 Forumite
    Key ring a couple of months ago, chocolates today, goodness what next? They've obviously realised that they've royally p
    d off their customer base and are trying to get back but going back to having the 'same great rate for everyone' might do the trick.
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    I think I read somewhere that ING balances quickly reached an amazing £25bn and then fell back to £15bn when they started paying "high street" rates to existing savers.

    You can buy a tart, but never keep one to yourself!

    (so I'm told) ;)
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