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Laptop - forgot password!

elona
elona Posts: 11,806
10,000 Posts Combo Breaker
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My DD has an Acer 5315 laptop which was fine until she decided to change the password!!!

We have been trying for weeks to remember the password so she can use the laptop properly, without any luck.

It is a Widows Vista Home basic system.

I found a way on here to reset the laptop but now cannot find the information again, so that we can try it.

Could someone give us some advice please?
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