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Virgin Isa
flowerscotland
Posts: 16,846 Forumite
I opened a cash Isa with virgin, and I have been saving up for our holiday in disneyland paris at the end of this month, and I called today as I needed to make a transfer to cover a cheque.
They told me a cheque for the amount requested would be with me in 5 working days:eek: I said excuse me ??? I have been told previously that i can do a simple transfer to my own bank by calling. They said I am sorry, you have been misinformed, we can however pay a telegraphic transfer through the account, but the charge will be £15 :mad: I said I didnt want a telegraphic transfer, working in a bank myself I know I would need to transfer to an account abroad for this
so I said i would take the cheque.
I was so angry ! How dare they charge me £15 for withdrawing my own money ! No other banks do this ! Thank goodness I called today to ask, my orginal plan was to call 5 working days before we left for disney and do the transfer, and theres no way it would have been ready :eek:
I called them back as soon as I got off the phone and had a little moan, asked them to cancel my account and send me another cheque for the rest of the balance.
I will be opening another ISA with someone else.
Just to warn anyone thinking of going to virgin.
They told me a cheque for the amount requested would be with me in 5 working days:eek: I said excuse me ??? I have been told previously that i can do a simple transfer to my own bank by calling. They said I am sorry, you have been misinformed, we can however pay a telegraphic transfer through the account, but the charge will be £15 :mad: I said I didnt want a telegraphic transfer, working in a bank myself I know I would need to transfer to an account abroad for this
so I said i would take the cheque.I was so angry ! How dare they charge me £15 for withdrawing my own money ! No other banks do this ! Thank goodness I called today to ask, my orginal plan was to call 5 working days before we left for disney and do the transfer, and theres no way it would have been ready :eek:
I called them back as soon as I got off the phone and had a little moan, asked them to cancel my account and send me another cheque for the rest of the balance.
I will be opening another ISA with someone else.
Just to warn anyone thinking of going to virgin.
Little Miss Sparkles :A
Team Reem - August '11 :cool:
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