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Tax credits advice please
Bambino1506
Posts: 2 Newbie
Hello there
I wonder if I can have some opinions on my tax credits situation please ?
I got a payrise in January and informed tax credits the day that I got it. I was told by a lovely advisor that it wouldn't affect my payments as it wasn't a large amount and not to worry. (It was 6K btw).
I then get a renewal pack through a few months later saying that payments had been stopped and that I owed £800. I filled in an appeal form basically stating that I had made every effort to inform them of any change in circumstances and shouldn't have to pay them back.
So I am now in my current situation of them paying me £8 a week while I guess they consider my case....its been approx 4 months since I appealed and everytime I phone for an update I get told by some uninterested scotsman/woman that I can barely understand "they will let you know by post".
Should I tell them I don't want to receive payments while they "decide" ? Reason I ask is I don't want to owe them anymore.
BTW just thought I'd add, they couldn't organise a !!!! up in a brewery and I would complain to somone if I thought it would do any good !!
I wonder if I can have some opinions on my tax credits situation please ?
I got a payrise in January and informed tax credits the day that I got it. I was told by a lovely advisor that it wouldn't affect my payments as it wasn't a large amount and not to worry. (It was 6K btw).
I then get a renewal pack through a few months later saying that payments had been stopped and that I owed £800. I filled in an appeal form basically stating that I had made every effort to inform them of any change in circumstances and shouldn't have to pay them back.
So I am now in my current situation of them paying me £8 a week while I guess they consider my case....its been approx 4 months since I appealed and everytime I phone for an update I get told by some uninterested scotsman/woman that I can barely understand "they will let you know by post".
Should I tell them I don't want to receive payments while they "decide" ? Reason I ask is I don't want to owe them anymore.
BTW just thought I'd add, they couldn't organise a !!!! up in a brewery and I would complain to somone if I thought it would do any good !!
0
Comments
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Why does the fact that they were Scottish make any difference?0
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subsoniccoyote wrote: »Why does the fact that they were Scottish make any difference?
The difference it made was that I could barely understand what they were saying, as I stated in the original post.
Thanks for your help0 -
It may be best if, in future, you have this problem that you state that you couldnt understand the adviser's strong accent.
If you want to speak to a specific contact centre as you cannot understand Scottish, you can find the number on saynoto0870.com0
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