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Techy help please

Hi wonder if someone could help me out here. My friends pc, won't let him log onto windows, and after he's typed in the username and password he gets an error message stating

"Unable to log you on because it is required that you use a smart card to log on, please contact your administrator",

it's a dell dimension 3100, with windows xp. I'd suggested reinstalling windows but he doesn't have the discs.

Comments

  • x2o
    x2o Posts: 123 Forumite
    If it's still under warrenty with Dell he should contact them for help even if it's out of warrenty they should give him the required access info so he can get in to his pc.
    Kind Regards
    x2o :cool2:
This discussion has been closed.
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