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Can't connect to internet after downloading programmes

ajmcc_2 Posts: 91 Forumite

31 August 2008 at 8:03PM in Techie Stuff

I'm having trouble with my Dell Laptop.

When ever I install new programmes the internet connection fails and I can no longer access outlook express or internet explorer. Uninstall the programme and everything is fine.

This only seems to happen after downloading programmes rather than installing from disk.

I had given up downloading but now my Kaspersky has expired (which I bought on disk last year) and I want to install a free anti-virus programme (AVG)

Would be most grateful for any help.
Thanks

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