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Can't connect to internet after downloading programmes

edited 30 November -1 at 1:00AM in Techie Stuff
ajmcc_2ajmcc_2 Forumite
91 posts
edited 30 November -1 at 1:00AM in Techie Stuff
I'm having trouble with my Dell Laptop.

When ever I install new programmes the internet connection fails and I can no longer access outlook express or internet explorer. Uninstall the programme and everything is fine.:confused:

This only seems to happen after downloading programmes rather than installing from disk.

I had given up downloading but now my Kaspersky has expired (which I bought on disk last year) and I want to install a free anti-virus programme (AVG)

Would be most grateful for any help.
Thanks
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