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Lloyds TSB - Hacking Alert!

24

Comments

  • dunstonh
    dunstonh Posts: 119,988 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I just got one of these Lloyds spam emails and its obviously fake.

    1 - The subject email says just Lloyds and not LloydsTSB.
    2 - There is no comma in the text in the subject title. Plus the subject title is not one you would expect from a bank "Alert Online Access Suspended!".
    3 - Use of exclamation mark is unlikely from a bank.
    4 - The banner image in the email is taken from the web page that demonstrates the on line service. A bank wouldn't use website images in an email.
    5 - It is addressed to "Dear Customer" - not personalised.
    6 - in the text, there are times the first letter in the word is capitalised. A bank wouldn't make a simple grammar error like that.
    7 - the link in the email to click on takes you to a web page that doesn't belong to LloydsTSB. Its sharaf.org.... Clearly not a bank website.
    8 - The spelling used on some words is American and not British. i.e. apologize. instead of apologise. (a very common error in fraudulent mails)
    9 - The email comes from "Legal Advisor", and there are no contact points for anyone to call if they have questions. (advisor is also mis-spelt as it should be adviser but that is a very common error nowadays and many companies use advisor. It is generally accepted now you can use either).
    10 - The legal signature uses the term "Lloyds TSB (r)" which is not used in the UK.

    So, just remember those are the sort of things you need to look out for as obvious signs that its fake. I didn't need to as my spam checker automatically marked it as spam.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • NAT.B_2
    NAT.B_2 Posts: 240 Forumite
    Is there any one to report these to ? Im not with Lloyds TSB but have received 2 emails this week?!
  • poet123
    poet123 Posts: 24,099 Forumite
    On hotmail under the "mark as" tab there is a report "phishing scam" tab,hope this helps.
  • evenasus
    evenasus Posts: 11,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    dag wrote: »
    I must admit I tend to rely on the search engines to find the front page of internet banking web sites
    :eek:

    That is a no no.
    If I ever look for a site through a search engine (never bank/building society though) I then type the link in manually.
  • NAT.B wrote: »
    Is there any one to report these to ? Im not with Lloyds TSB but have received 2 emails this week?!


    There is, see post 10 above, but they never respond anyway. I've given up reporting them - not a LLoyds customer anyhow. :confused:
  • It is Get Safe Online Week.

    http://www.getsafeonline.org/

    17th to 21st November 2008



    What is Get Safe Online Week?

    Get Safe Online Week is an annual event to raise awareness of internet safety issues.
    We reach out to consumers and small businesses through competitions, events and PR activity.
  • The advice above concerning links in emails should obviously be taken very seriously
    Don't click on them!
    They can appear to be very convincing, almost the same as the real links in some cases

    Below is the IMAGE of a live Abbey phishing website

    This is not the REAL website, just an image i captured ten minutes ago

    i know it's Abbey, but i posted to show how simple and convincing they can be

    http://img204.imageshack.us/img204/2925/abbeyscamro3.png
  • sweetsoul wrote: »
    Hi
    Hope this is the right place to post this but just had call from SIL to advise me to beware of Lloyds TSB. It appears that somebody has created a duplicate site that you enter all of your personal details onto as you would when using online banking.


    I am quoting part of what the OP posted so everyone can read it again. The OP never mentions his/her SIL receiving an email. Why has everyone jumped to that conclusion?

    The fake LTSB website attaches itself to the genuine site & is activated when a customer tries to log-on as normal. The customer enters their user ID, password & 3 characters from their memorable information & is then faced with a screen asking for 7 items of personal information.

    This is not a virus but spyware/malware & it is not stopped by a firewall. It will bypass & remain undetected by AVG/Windows Defender/Adware Alert/ Spybot Search & Destroy.

    There was a thread on this site that referred to this type of fake site as a ''middleman scam'' whereby the scammer tries to intercept all info transmitted by the customer to the bank & vice-versa.

    With some fake sites/attachments it is possible to get rid of them by entering false information but unfortunately this does not work with the fake LTSB site.
  • Is it that easy to get a £30k loan ? dont you have to provide things like passports and utility bills? ( I've never had a personal loan but we have to do this even when buying vehicles for our company )
  • To ensure the web site is genuine logon using the wrong password or information on purpose. If the site is fake it will still let you in!
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