Windows failed to update.

renegade

Hiya all

Windows were trying to install an update of Service pack 3, but it failed, with the message Windows could not update this file, please xheck that you have the correct file on your PC - Windows32 something I forget what the rest said, but, I dont have a clue what to look for or where, surely windows should know the facts about my PC, they download all the info not me?
If anyome has had this same problem or anyone can advise me on what to do I would be extremely grateful. Thanks.

tomstickland

Google an exerpt from the error message.

Theydon_Bois

As Tom says, google the error you get, or post the error message as it appears for others to help.

It may be that you just need to clear the update cache, and MS are normally very good at supplying solutions.

renegade

Thanks for that peeps. Windows cannot copy the file winlog exe
C'\windows\system32, is this correct if not change it and insert 'Windowsxpsystemfiles in the drive you specify.

All gobbledegook to me I'm afraid.

aliEnRIK

Do you use COMODO firewall or SPYBOTS tea timer?

renegade

Yes I do use Comodo firewall

aliEnRIK

renegade wrote: »

Yes I do use Comodo firewall

When you try installing, switch DEFENSE mode OFF. Hopefully it will then install without a hitch, then of course you switch defense mode back to SAFE.