electricshop.com

Road_Hog

Has anybody used this firm recently and actually received their goods?

I made the mistake of ordering something from them without checking the reviews first. I ordered somthing on the 5th, which I chased up a week later only to be told it owuld be the end of the month because it has to come from the manufacturer. Chased it up yesterday and it is now two weeks because it is out of stock.

I've looked at the reviews and it looks like they've been padded by staff because they keep using the same old phrase of would definitely recommend/use again, trustworthy etc. The few reviews that seem to be independent and honest (i.e. they sound realistic and how a customer would actually phrase something) are saying that they get extended delivery dates and then struggle to get a refund.

I'm going to call the manufacurer directly in 15 minutes and I think I'm going to get th bad news that they have plenty of stock and no problems in supplying.

Any recent transaction feedback would be appreciated.

Road_Hog

Follow up.

Well, I spoke to the manufacturer directly who informed they have plenty of stock of the item I'd ordered and couldn't understand why electricshop hadn't supplied it.

I chased electricshop up on this and I've either just been put on hold or promised to be rung back with an answer, which of course has not happened. That's a great tactic to put you on hold when it's an 0870 number.

I wish I'd checked the online reviews first before I bought the item, I see that they went bust/into administration 2 years ago. Their stalling tactics/lack of response to my query leads me to believe that this could be on the cards again.

Luckily I paid by Visa so that I can do a chargeback, because I doubt I'd see a refund from them. Order at your own risk, they're much cheaper than everywhere else and there is a reason for that, you might never see your goods.

Noggin_the_Nog_2

Thanks, Road_Hog - I was just about to order something from them, saw your comments and decided not to! I think you have saved me a lot of trouble. Thanks for putting the time in to do your research and let us all know about it.

lizclassic54

need a cooker urgently
they are the chepest HOWEVER will now buy elsewhere!
Thanks