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PC Error Message - help anyone?

Careful_Shopper_3
Careful_Shopper_3 Posts: 78 Forumite
in Techie Stuff
Each time I log on to my home pc, I am presented with mm_tray.exe cannot find MFC71U.DLL put in installation disc.

I am worried that I may, when 'cleaning' my pc have inadvertently deleted this - but it doesn't ring any bells. To my knowledge I don't have a disc with this on it.

Can anyone 'in plain english' explain what it is, why this may have happened and how I go about repairing the problem.

I have gone on the web for free tools for the pc to repair such problems but when it came to the crunch - it wasn't free at all and I'm not sure I trust the sites.

Any help/advice would be greatly appreciated.

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Not sure what it's for but you can download it here

    :o
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • masonic
    masonic Posts: 29,024 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    mm_tray.exe probably belongs to MusicMatch Jukebox. If that is supposed to be installed, then you could try reinstalling (or uninstalling) it. Otherwise, to get rid of the error you could select Start -> Run -> type "msconfig" -> select the startup tab and locate and uncheck anything 'musicmatch' related to stop it from loading at startup.
  • bigglesinc
    bigglesinc Posts: 574 Forumite
    Part of the Furniture Combo Breaker
    mm_tray.exe is the MusicMatch Jukebox Traybar. If you're using this ten maybe a reinstall will put back the file that is missing. If it's been removed without uninstall then installing it again then uninstalling via windows should solve the problem.

    The other option that springs to mind is seeing if you can switch the traybar off via MusicMatch Jukebox settings.
    ---->

    Life is short, Break the rules, Forgive quickly, Kiss slowly, Love truly, Laugh uncontrollably, And never regret anything that made you smile
  • bigglesinc
    bigglesinc Posts: 574 Forumite
    Part of the Furniture Combo Breaker
    LOL, beat me to it...
    ---->

    Life is short, Break the rules, Forgive quickly, Kiss slowly, Love truly, Laugh uncontrollably, And never regret anything that made you smile
  • Careful_Shopper_3
    Careful_Shopper_3 Posts: 78 Forumite
    Many thanks to you all for your help. I haven't been able to sort the problem out yet but am at least aware of what it is and think I can do this now.
This discussion has been closed.
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